NIAGARA ON THE LAKE HISTORICAL COTTAGE RENTAL - POLICIES
  NIAGARA ON THE LAKE COTTAGE RENTAL - Company Message
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Niagara on the Lake Cottage Rental

 
RESERVATION POLICIES
 
Reservations require a credit card on file.  Reservations require a deposit of  1/2 of the reservation amount upon making a reservation, and full and final payment one month in advance of the reservation date. 
 
There is a cancellation fee of 10% of the full reservation amount when a cancellation is made one month in advance.  If cancellation is made after one month in advance of the reservation date, then customer will be given full credit to be used at another time.
 
 
We are a non-smoking and no pets establishment.
No-smoking inside the home.
 
·   By-laws prohibits over night street parking. Please park in designated parking areas on the property. 

In case of personal injury, emergency or fire call  911 on house phone.  During a fire, use fire extinguishers if possible without harm to yourself.
 
Quiet Enjoyment: In accordance with Municipality By-Laws, which states the quiet time for the town is 10:00 PM- 7:00 AM.
  
Garbage cans are located in the outside, also blue and grey boxes for recycling.  We take the garbage and recyclables to roadside before 7:00 am on Friday.  Please take garbage & recyclables out on Thursday night.

Before leaving, double check that you have not left any personal items behind.  Call us at 905-980-0346, if you have forgotten something and you want it shipped back to you.  We will take it to the local UPS and you can provide them with your credit card number.      
    
House Maintenance:  Your home is professionally cleaned prior to your arrival. Please help us maintain the home in a good and clean condition by following these simple procedures:  
  Place all soiled towels in the bathtub or shower
  Run the dishwasher with soiled dishes prior to checking out
  Dispose of all waste materials into specific bins as instructed upon arrival.
  Clean counters of any spills or sticky residue

 
You accept full responsibility for any and all damages or losses inflicted upon the house, its contents and/or property. The Property Owners and Management shall NOT be responsible for accidents or injury to guests or loss of personal property of any kind. Guests are solely responsible for the safety and security of all persons in the house, including children, at all times during the rental period.

 
Odours - Please refrain from cooking foods or creating aromas that linger beyond your stay.  If the odours remain and result in relocating the guests coming in after your same day departure, you will be assessed the cost to relocate for one night.  Strong aromatic foods can be cooked on outside on the grill/ bbq. 
 
If bedding and or towels are stained, please do not attempt to clean, this may set the stain.  Please let us know as soon as possible and definitely before your departure.                                        
 
Slipper Policy (if slippers are provided): To protect the floors & carpets, guests are asked to please remove their shoes inside the house. Slippers are provided. (Persons with disabilities are exempt).
 
 
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DECORATIONS NIAGARA ON THE LAKE HISTORICAL COTTAGE RENTAL